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Partner account path

The Partner account path is designed for resellers and service providers who manage certificates on behalf of customers. It enables you to create and manage customer subaccounts while maintaining control over billing, access, and certificate lifecycle operations.

How Partner accounts are structured

Partner accounts use a parent-child model:

  • Partner account: primary account used to manage operations

  • Subaccounts: customer-specific accounts managed by the partner

Each subaccount operates independently for certificate management while remaining linked to the partner for oversight and billing. To verify your account type, see Identify your CertCentral account type.

What a partner account supports

  • Scalable certificate issuance across multiple customer accounts.

  • Subaccount or customer-level segmentation.

  • Delegated administrative control per customer environment.

  • Partner-aligned support and escalation paths.

Key capabilities of Partner accounts

Partner accounts support:

  • Creation and management of customer subaccounts

  • Delegated certificate management per customer

  • Centralized or distributed billing models

  • Role-based access control across accounts

  • Visibility into certificate activity across all subaccounts

When to use a Partner account

Use a Partner account when your organization:

  • Resells DigiCert certificates

  • Manages certificates for multiple customers

  • Requires separation between customer environments

  • Needs scalable account management with delegated control

As a best practice, define naming conventions and access policies for subaccounts before onboarding customers.

Before you begin onboarding

Before starting onboarding, prepare the following:

  • Legal organization name and address as it appears in official registration records

  • Names and contact details for the organization contact and verification contact

  • A list of customer accounts to onboard as subaccounts

  • Naming conventions for subaccounts: define a consistent naming pattern before creating any subaccounts in CertCentral

  • Billing model decision: confirm whether billing will be centralized at the partner level or managed per subaccount

Continue your setup

In this section: