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Create and activate an alert

Create and activate an alert from a pre-defined template that includes common conditions to trigger event notifications. You can customize how the notification is sent. When all conditions are met, the alert is triggered and DigiCert generates and sends the customized notification.

Create a new alert

  1. Sign into your DigiCert application and go to the alerts tool.

    • Trust Lifecyle Manager: Policies > Alerts

  2. Select Create.

  3. Select the alert template that you want to customize and activate.

    Note

    The alert templates available to you are based on the DigiCert service and your access privileges.

  4. Enter an Alert name for the new alert.

  5. Review the Conditions that trigger the alert and generate the notification.

  6. Optional: Fine tune the conditions that trigger the alert. Select Add to narrow the events that trigger the alert.

    Note

    The default conditions in the alert template form the basis for the alert and cannot be changed.

  7. Define at least one Delivery for the alert. Multiple delivery methods are allowed.

    • Email—The default delivery for most alert templates. Specify the email recipients.

    • Slack workspace—Select the Slack workspace you want to send the alert notification to.

    • Webhook—Select the webhook you want to send the alert notification to.

    • ServiceNow—Select the ServiceNow Instance you want to send the alert notification to.

  8. Select Create. The alert is immediately activated and will trigger the specified deliveries whenever all conditions are met.

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