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Send an alert to Slack

Configure an alert to send a notification of the event to a Slack workspace. You must have an existing Slack account and proper permissions to configure your Slack account with DigiCert services.

Important

Before you begin: Make sure you add your Slack workspace to your delivery settings.

Send a message to your Slack workspace when an alert is triggered

  1. Sign into your DigiCert application and go to the alerts tool.

    • Trust Lifecyle Manager: Policies > Alerts

  2. Create or update an alert.

  3. In the Delivery section:

    • If the alert does not have a Slack action, select Add. Then for Action, select Slack.

    • If there is already a Slack action, select the Edit (pencil) icon.

  4. Select the Slack workspace that you want to send the alert message to.

  5. Select the Workspace channels that you want to send the alert message to.

  6. Optional: Review and edit the Slack message.

    Caution

    Use caution when editing the Slack content. Incorrect formatting and syntax will compromise the message.

  7. Select Preview to review the message that will be generated when the alert is triggered.

  8. Select Add or Update.

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