Alerts in Trust Lifecycle Manager
You can use DigiCert® Trust Lifecycle Manager's Alerts feature to configure and manage how your admins and teams are informed about system alerts and events. Each alert is tied to predefined conditions, such as a specific event or change in your environment. When a condition is met and an alert is triggered, a notification is sent to the recipients you configured.
From the Policies > Alerts page, you can configure how notifications are delivered. Delivery methods include email, messaging platforms such as Slack, webhooks, and incident tracking platforms such as ServiceNow and Jira. You can also configure an SMTP email server for sending alert notifications.
You can send notifications to specific users, roles, teams, or external entities. You can also customize the notification message to include relevant event details and meet your organization’s needs.
Important
To use this feature, you must sign in using single sign-on through your DigiCert account. Contact DigiCert Support to enable this feature for your account.
Learn more
Learn about alert categories, templates, and statuses, then create and activate an alert.
Configure how alert notifications are delivered. Supported channels include Slack, webhooks, ServiceNow, Jira, and email.
View and manage your alerts from the Policies > Alerts page. You can update alert configurations, enable or disable alerts, review alert activity, and filter alerts.
View a table of your current alerts, showing the following details:
Column
Description
Alert name
Displays the name of the alert.
Category name
Specifies the type of alert.
Status
Shows the status of the alert.
Action
Shows how the alert notification is delivered. Delivery methods include email, Slack messages, webhook, ServiceNow incidents, and Jira.
Last triggered
Shows the most recent date and time when the alert was triggered.
Last updated
Shows the most recent date and time when the alert configuration was updated.
Created
Shows the date and time when the alert was created.
You can also configure and manage alerts for for certificate profiles and agent groups.