Update a user's CertCentral access
Use these instructions to update a user's access in CertCentral.
Before you begin
You must be a CertCentral administrator to modify a user's CertCentral access. Note that modifying a user's access affects what they can view and do in CertCentral.
When expanding a user's access, make sure you understand what the new access allows them to view and do.
When reducing a user's access:
Make sure they don't lose access to important orders, divisions, and other information.
If they work on your API implementation, make sure the reduced CertCentral access does not break their API integration.
Update a user's CertCentral access
In CertCentral, go to Account > Users.
On the Users page, select the user whose CertCentral access you need to update.
On the User details page, update the user's access as needed:
Use the Restrict this user to specific divisions option to update their division restrictions. See Unrestricted versus restricted.
This option only appears if you are using divisions in your account.
Under Role, update their user role as needed. See Roles and CertCentral access.
When ready, select Update user.
What's next
The next time the user accesses CertCentral, their permissions match your user access updates.