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QVSS users

To upgrade your Signing Certificate to DigiCert​​®​​ Document Trust Manager:

Note

Your new signing certificate will be issued in your name. If you require that organization details be added to your signing certificate, email us at qvmigrations@digicert.com.

1. Set up your account

You will receive an email with a subject line of Welcome to DigiCert Document Trust Manager.

  1. Select the button Set up account, which opens a web page.

  2. Enter your details.

  3. Select Confirm.

2. Verify your identity

You will receive an email with a subject line of Verify your identity. Follow the instructions in the email to remotely verify your identity via the IDnow AutoIdent mobile application. This is required to set up your DigiCert​​®​​ Document Trust Manager account.

3. Download and configure the Go>Sign Mobile application

After your account is created, you will receive an email with instructions to download and configure Go>Sign Mobile application.

Note

You are required to authorize your signature in Go>Sign Mobile every time you sign a document using your DigiCert​​®​​ Document Trust Manager credentials.

4. Download and configure true-Sign V

Download and configure the latest version of true-Sign V on your computer. This will allow you to start signing documents using your DigiCert​​®​​ Document Trust Manager credentials.

Note

NOTE: Link existing QVSS authentication certificate with the latest version of true-Sign V to continue using it as before along with your new signing certificate.

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