Skip to main content

Upgrade product on renewal settings

CertCentral allows you to upgrade your product when renewing your order. For example, if you have a Basic OV certificate and want to upgrade to a Secure Site SSL certificate to get priority support and faster certificate issuance, you can.

CertCentral also allows you to control when this feature appears in your order renewal process. When ready to upgrade a product, you can enable it to save the hassle of placing a new order and reentering all the information. When you are done, disable it until the next time you want to upgrade a product.

Disable/Enable the upgrade product on renewal feature

  1. In your CertCentral account, in the left main menu, go to Settings > Preferences.

  2. On the Preferences page, expand Advance Settings.

  3. In the Certificate Requests section, under Upgrade products on renewal, perform one of the following actions:

    • To disable the feature so it doesn’t appear when renewing orders, uncheck Allow users to upgrade products on renewal.

    • To enable the feature so it appears when renewing orders, check Allow users to upgrade products on renewal.

  4. At the bottom of the page, select Save Settings.

Current product upgrade paths

  • Basic OV – upgrade to Secure Site SSL or Secure Site Pro SSL

  • Basic EV – upgrade to Secure Site EV SSL or Secure Site Pro EV SSL

  • Secure Site SSL – upgrade to Secure Site Pro SSL

  • Secure Site EV SSL – upgrade to Secure Site Pro EV SSL

  • Secure Site Pro SSL – upgrade to Secure Site Pro EV SSL*

  • GeoTrust TrueBusiness ID OV – upgrade to Secure Site SSL  Secure Site Pro SSL

  • GeoTrust TrueBusiness ID EV – upgrade to Secure Site EV SSL or Secure Site Pro EV SSL

  • Thawte SSL Webserver OV – upgrade to Secure Site SSL or Secure Site Pro SSL

  • Thawte SSL Webserver EV – upgrade to Secure Site EV SSL or Secure Site Pro EV SSL

  • RapidSSL Standard DV – upgrade to GeoTrust DV SSL

  • RapidSSL Wildcard DV – upgrade to GeoTrust DV SSL

*Secure Site Pro SSL to Secure Site Pro EV SSL is the only product upgrade path where you can upgrade to a different TLS/SSL product type: OV to EV.