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Upgrade Document Signing Service for API customers to Document Trust Manager

To upgrade to DigiCert​​®​​ Document Trust Manager:

1. Set up your demo account

Email qvmigrations@digicert.com to create a demo account. Once our team creates a demo account for you, you will receive two emails:

  1. Welcome to DigiCert ONE

    This email lets you know that your account was created.

  2. Reset your DigiCert ONE password

    This email includes username, instructions, and a link for updating your DigiCert ONE account sign in credentials. Follow the instructions in the Reset your DigiCert ONE password email to create an account password and sign in.

2. Test DigiCert® Document Trust Manager REST API with your signing application

Test DigiCert​​®​​ Document Trust Manager REST API to confirm that endpoints, and methods are functioning as expected when integrated with your signing application.  

To find descriptions of all endpoints, example requests and responses, and details about parameters, visit the Swagger UI reference documentation: DigiCert® Document Trust Manager REST API.

If you choose the OAuth 2.0 authorization code flow, share the redirect URL you receive with our customer support team. Update your account with the following once the support team shares it with you: 

  • Client ID

  • Client secret

3. Switch to production environment

  1. Email qvmigrations@digicert.com to switch your demo account to production environment once you have completed the testing phase.

  2. You will receive two emails with a subject line Welcome to DigiCert ONE and Reset your DigiCert ONE password. Follow the instructions in the Reset your DigiCert ONE password email to create an account password and sign in.

  3. Visit the Swagger UI reference documentation: DigiCert®Document Trust Manager REST API and repeat the process of getting a redirect URL and update Client ID and Client secret in your production account as mentioned in Step 2.

4. Invite signers

Create a signup link to invite signers and get their validation process started. Copy and paste the resulting link into invitation emails to potential document signers. All signers are required to set up their DigiCert​​®​​ Document Trust Manager account by following the steps below:

  1. Remote identity verification

    The signers will receive an email with a subject line of Verify your identity. Remote identity verification (RIV) via the IDnow AutoIdent mobile application is required to set up a DigiCert​​®​​ Document Trust Manager account.

  2. Download and configure the Go>Sign Mobile application

    The signer will receive an email with a subject line of Sign with your digital ID with instructions to download and configure Go>Sign Mobile application. Long lived certificate signers are required to authorize their signature in Go>Sign Mobile every time they sign a document.

    Note

    If the validation is rejected, email qvmigrations@digicert.com.

This will allow your signers to start signing documents with your application using their DigiCert​​®​​ Document Trust Manager credentials.

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