Create a subaccount
A subaccount, also known as a standard account, is an individual account managed under your Partner account or Primary enterprise account. Creating a subaccount allows your customers or different divisions in your organization to manage their own security workflows while you maintain control over licensing and account settings.
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Scope of this section
This section covers features and procedures that are specific to partner and hub accounts. For all other account-level procedures, refer to Account Manager.
For creating and managing subaccounts in CertCentral, refer to CertCentral subaccount management.
Before you begin
Before creating a subaccount, you'll need the following information:
Customer's organization details:
Organization name: The name of the customer’s organization.
Address: The physical address of the organization.
Customer's technical contact
The technical contact is responsible for account setup, system integrations, and ongoing technical support.
First name and last name
Email
Optional: Job title
Phone number
Customer's administrative contact
The administrative contact oversees account settings, licensing, and billing details.
First name and last name
Email
Optional: Job title
Phone number
To create and account for your customer
Sign in to DigiCert ONE.
In the Managers () menu, select Account.
In the Account menu, go to Accounts.
Select Add account.
Complete the following fields:
Account name
Enter a unique name for the account.
Default language
Select the primary language for the account.
Organization name
Enter the customer's organization name.
Address
End date
The date your account will expire.
Language
The default language of your account.
Select Next.
Complete the following fields for the Technical contact:
First name
Last name
Email
Job title (Optional)
Phone number
Complete the following fields for the Administrative contact:
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If the administrative contact is the same as the technical contact, select the checkbox next to Same as Technical Contact to autofill the details.
First name
Last name
Email
Job title (Optional)
Phone number
Select Submit.