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Create a user

Users in DigiCert ONE are individuals who can access and manage accounts based on assigned roles and permissions. Depending on your setup, you can create users for:

  • Partner users

    Users who help manage multiple customer accounts and oversee licensing, security policies, and resellers.

  • Customer users

    Users who manage certificates, security workflows, and integrations within their own organization.

Creating users ensures the right people have access to DigiCert ONE while maintaining security and control over account management.

Sugerencia

To perform this action, you must have the Partner admin user role or a custom role that contains one or both of the following permissions:

  • Manage users: Required to create standard users.

  • Manage partner users: Required to add partner users.

To create a user

  1. Sign in to DigiCert ONE.

  2. Navigate to the Manager menu icon (top-right), select Account.

  3. In the left navigation menu, select Access > Users.

  4. Select Add user.

  5. Enter the user's details:

    1. Name

    2. Email address

    3. Username

    4. Optional: Phone number

  6. Select the default Language for the user's account.

  7. In the Account access rights section, specify the user's scope by selecting one of the following:

    1. If the user is a customer that should have access to a specific account, select Specific accounts.

    2. If the user is a partner who is responsible for managing customer accounts, select All accounts, including accounts added in the future.

  8. Assign the user to one or more DigiCert ONE managers.

  9. Select Next.

  10. Select the user roles for each manager the user is assigned to.

    Sugerencia

    Assign only the roles required for the user’s tasks. If needed, user roles can be updated later. See update user roles.

  11. Select Add user.

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