Creating users allows you to control who can access your DigiCert account and what they can do. Follow the steps below to add a new user and configure their access to services and permissions.
Sign in to your DigiCert account.
In the left menu, select the Access icon.
Select Create user.
In the Personal information section, complete the following fields:
Field
Description
First name
Provide the user's first name.
Last name
Provide the user's last name.
Email address
Provide the user's email address.
Username
Defaults to the user’s email address. You can edit it if a custom username is preferred.
Telephone number
Provide the user's dialing code and telephone number.
In the Account access section, complete the following fields:
Field
Description
DigiCert account
Select one or more accounts that should have this user can access.
Dica
If you only have access to one account, it will be selected by default and cannot be changed.
User group
Select one of the following user groups to assign to the user:
Account administrator
This user has elevated permissions to view account information, enable DigiCert services, create, modify, one-time password (OTP), and delete users within the account.
Account user
This user can view their own user profile and access DigiCert services enabled by the account administrator.
Available services
This section lists all DigiCert services currently enabled for your account. Select one or more services that this user should have access to.
Possible services include:
CertCentral account
(Conditional)
Dica
This additional field only appears if:
You enabled CertCentral for the user.
You have multiple CertCentral accounts linked.
Select one or more CertCentral accounts that this user should be able to access. This option only appears if multiple CertCentral accounts are linked to your DigiCert organization.
Select Create user.
Dica
The user's status will be displayed as Pending until they create their own credentials and access the DigiCert account. Once this is done, the status will change to Active.