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Add approved user email domains

CertCentral Administrators can specify the email domains users can use to create an account. Use the setting to prevent emails from being sent to non-approved, generic email domains, such,, or domains owned by third parties.

If a user attempts to set or change a user email address to a non-approved domain, they receive an error.

Add email domains

  1. In your CertCentral account, in the left main menu, go to Settings > Preferences.

  2. On the Preferences page, expand Advanced Settings.

  3. Under  Approved email domains, in the Approved email URLs box, enter the domains of email addresses users can to create an account.

  4. When ready, scroll to the bottom of the page and select Save Settings.


Your changes do not affect existing users with non-approved email addresses. They only affect new users and email changes made after updating this setting.