Remove the approval step from the certificate order process
To enable immediate certificate issuance, remove the approval step from your certificate order process
By default, CertCentral accounts are configured for one-step certificate request approvals. An account administrator must approve a certificate request before DigiCert can start processing the order (validating the organization, etc.). However, you can remove the approval step from the OV/EV SSL certificate issuance workflows for your CertCentral administrators and managers.
Notice
A verified contact (designated EV approver) may still need to approve administrators' and managers' EV SSL certificate requests. To remove the approval step from the EV SSL certificate issuance workflow, admins and managers must also be designated as EV approvers (verified contacts).
Important
Administrators must still approve certificate revocations, Guest URL certificate requests, and Finance Manager, Standard User, and Limited User certificate requests.
Before you begin
When you remove the approval step, orders that don’t require an administrator's approval are submitted directly to DigiCert for certificate issuance. These orders won't be listed on the Requests page (Certificates > Requests).
Instead, they will be listed on the Orders page (Certificate > Orders) with one of the following statuses:
Issued The domain and organization validations for the order have been completed, and we have issued your certificate.
Pending The domain and/or organization validation needs to be completed. The order is placed in a pending state until the necessary validation is complete.
Remove the approval step
In your CertCentral account, in the left main menu, go to Settings > Preferences.
On the Division Preferences page, scroll down and expand Advanced Settings.
In the Certificate Requests section, under Approval Steps, select Skip approval step: remove the approval step from your certificate order processes.
Scroll to the bottom of the page and click Save Settings.
What's next
You've removed the approval step from the OV/EV SSL certificate issuance workflows for your CertCentral administrators and managers. The next time they order an OV SSL certificate, their order will automatically be submitted to DigiCert for processing. If the domain and organization validations have been completed, we will issue the certificate immediately.
If the admin or manager is not a verified contact (designated EV approver), a designated EV approver will still need to approve their EV SSL certificate requests.
Notice
To remove the approval step from the EV SSL certificate issuance workflow, admins and managers must also be designated as EV approvers (verified contacts).