You must have experience working with the Microsoft Windows operating systems.
You must have admin permissions to activate the sensor.
Use one of these options to restart the sensor on your Microsoft Windows system:
Go to
install_dir/cli, where install_dir is the sensor installation directoryRun
restart.bat.
Open the Windows Services manager (services.msc).
Example: In Windows 10, right-click the start icon (Windows logo) and select run. In the Run window, in the Open box, type services.msc and click OK.
In the Services window, locate and right-click on DigiCert Sensor. Select Restart.
Open the start menu and locate the DigiCert app.
In the app’s menu, right-click on Restart Sensor and select Run as Administrator.
Open the Start menu and click All Programs > DigiCert > DigiCert Sensor.
In the sensor menu, right-click on Restart Sensor and select Run as Administrator.
Verify the restart fixed the technical problems with the sensor.