Turn off automatic certificate renewals
If needed, you can turn off automatic certificate renewals an order. DigiCert stops automatically submitting a request to renew the certificate order thirty days before your order expires.
Note: DigiCert Document Signing certificates don’t include an auto-renew option.
Before you begin
The automatic renewal feature is disabled for certificate orders bought with a credit card. Certificates installed on hardware tokens don’t support automatic renewals.
Why don’t I see the Auto-renew option?
The option may be turned off for the product. On the Product Settings page, administrators can turn this feature off for a product. In CertCentral, in the left menu, go to Settings > Product Settings, select the certificate, and see if the feature was disabled.
Turn off automatic renewals
In CertCentral, in the left menu, go Certificates > Orders.
On the Orders page, in the Order # order column, select the order number of the certificate for which you’re turning off (disabling) automatic renewals.
On the certificate’s Order details page, to the right of Order validity, use the toggle to turn Auto-renew to the Off position.
What’s next
DigiCert stops submitting a request to renew the certificate order thirty days before your order expires. You can still manually renew this certificate beginning 90 days before your order expires.