Edit organization details
What you need to know about editing any organization's details
Changing organization details for a validated organization negates all existing validation for the organization. This cannot be undone. This means DigiCert will need to validate the "updated/new" organization before we issue certificates for it. Make sure you understand and accept what happens when you change an organization's details before you begin.
Add a new organization instead
Editing an organization's details is not always the best option. There are situations where it might be better to add a new organization instead.
We recommend adding a new organization, in these situations:
If you are changing the organization to a completely new organization.
If you are changing the assumed name (doing business as name).
If you don't want to negate current organization validations.
Before you begin
When you change organization details, you remove the old organization and create a new one. The organization ID doesn't change, just the organization information. This change cancels all current organization validations, such as OV – Organization Validation.
Important
DigiCert cannot issue certificates for this "updated/new" organization until we validate the new organization details.
What happens to existing certificates issued for the organization?
All the following certificate-related events for the organization are delayed until DigiCert validates the "updated/new" organization:
Pending certificate issuances
Immediate certificate issuances
Certificate reissues
Duplicate issues
Renewals
Before you make any changes
If you have questions or concerns about editing organization details, contact our support team.
Edit an organization's details
In your CertCentral account, in the left main menu, go to Certificates > Organizations.
On the Organizations page, click the name of the organization you want to edit.
On the Organization details page, click Edit Organization.
Before you begin, on the Edit organization details page, make sure you understand and accept what happens when you change an organization's details.
Edit the organization details as needed.
Legal Name
Organization's legally registered name
Assumed Name
Organization's doing business as name
Organization Phone Number
Phone number to contact the organization
Country
Organization's legally registered country
Address 1/Address 2
Organization's legally registered address
City
Organization's legally registered city
State / Province / Territory/ Region / County
Organization's legally registered state/province/territory/region/county
Zip Code / Postal Code
Organization's legally registered zip code/postal code
When done, click Save organization.
Important
Changing organization details for a validated organization negates all existing validation for the organization. This cannot be undone.
In the Edit organization confirmation window, click Confirm.
What's next
To make the organization change as seamless as possible, immediately submit the "new" organization for validations. Once we've validated the new details, we can issue certificates for it again.
Notice
For an organization with pending validations, the pending status does not change. We will still validate the organization for the selected validation types (e.g., OV - Organization Validation).
However, the validation agent must start the organization validation process over.