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Reissue your client certificate

Before you begin

If organization policy requires you to include a certificate signing request (CSR) with your client certificate order, create your CSR. Learn how to Create a CSR (Certificate Signing Request).

Reissue a Premium client certificate

These instructions apply to reissuing a Premium certificate. Differences for other client certificate types are noted.

  1. In your CertCentral account, in the sidebar menu, select Certificates > Orders.

  2. On the Orders page, in the Order # column, select the certificate's order number link.

  3. On the Order # details page, the Certificate actions dropdown, select Reissue certificate.

  4. On the Reissue certificate for order page, under Recipient details, verify that the following information is correct.

    1. Recipient name (Common Name) Recipient's name as you want it to appear on the certificate.

      If you are using a CSR, enter a fully qualified domain name (for example, www.example.com).

    2. Recipient Email The email address that you want to appear on the certificate. Separate multiple email addresses with commas.

      The first email address listed is used to send the recipient an email so they can generate their client certificate.

  5. If you are using a CSR to create your certificate, upload or paste your CSR in the Recipient CSR box. We use the public key embedded in the CSR to create your client certificate. All other fields in the CSR are ignored.

    Note

    Your CSR must include the -----BEGIN NEW CERTIFICATE REQUEST----- and -----END NEW CERTIFICATE REQUEST----- tags.

  6. In the Signature hash dropdown, select a signature hash.

  7. In the Reason for reissue box, specify a reason for the certificate reissue.

  8. Click Request reissue.

What's next

You'll be taken to the certificate’s Order # details page where you can see the status of the email address verifications.

Each email address listed in the certificate request is sent an email with a link so the recipient can validate that they own that email address. If the certificate recipient loses a validation email, you can resend it. See How to resend an email validation for DigiCert "client certificate" email.

After all email addresses are validated, an email is sent to the first email address on the list so the recipient can create their client certificate.

Note

If you submitted a CSR, the client certificate will be attached to the final email.

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