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Add a SAML SSO-only or a SAML SSO account user

Before you begin

  • You must be an administrator in your account.

  • Have SAML enabled for your account.

  • Have the user's information: Name, email, phone, and job title.

  • For accounts with divisions, you must know what divisions to assign them to (all, one, etc.).

See SAML single sign-on prerequisites.

Add a SAML SSO user

  1. Go to the Add User page

    1. In the sidebar menu, click Account > Users.

    2. On the Users page, click Add User.

  2. Fill in the user's details


    Do you want the user to be a verified contact for EV SSL or Code Signing certificate orders? If you do, make sure you provide their phone number and job title.

  3. Fill in the user access details

    In the User Access section, verify the username and define what the user can access in your account.

    1. Only allow this user to log in through SAML SSO: Check this box to restrict the user to Single Sign-on account access only.

    2. Roles and the Allow access to SAML settings: You can only assign the SAML permission to the Manager and Finance Manager roles.

  4. When you are finished, select Add User.

What's next

Users who aren't restricted to Single Sign-on account access will be sent an email with instructions for completing their account setup and signing in.

SAML SSO-only users will be sent an email with the custom SSO URL for signing into their account. They can also access the custom SSO URL from the DigiCert Account Login page.


Are you using an IdP initiated login URL to sign in to your CertCentral account? If you are, you need to provide the new user with this IdP initiated URL or application.