Link your accounts
If you have a CertCentral or DigiCert ONE account, we recommend linking your accounts to rely on one set of credentials to access all of your DigiCert products.
To link your CertCentral or DigiCert ONE account
In the top-right corner, select the profile icon > View all environments.
On the Environments page, select the environment name that you want to add CertCentral to.
In the section of the product you want to link, select Link.
On the sign-in page, enter your username and password, or sign in using single sign-on (SSO) for the product you’re trying to link.
Select Link account.
Note
When linked, you can access this product via your DigiCert account without needing to provide your credentials again.
Troubleshooting
The following errors may occur during account linking:
Username already exists
Cause:
This error occurs when your DigiCert ONE username conflicts with a username that exists in DigiCert account. The system can’t finish the linking because both systems have a user with the same username, but they aren’t yet associated.
Solution:
To resolve this conflict, you must temporarily change your DigiCert ONE username before attempting to link your account again:
Sign in to DigiCert ONE.
In the corner, select the profile icon > Admin profile
Select the Edit icon.
In the username field, make a change.
Tip
When you link your account, your DigiCert account username overrides this username, so you can make a random change like removing or adding a character.
Select Update profile.
Upon your next sign in, select Link your account.