Unrestricted versus restricted
Users in your CertCentral account fall into two categories: unrestricted and restricted.
The restricted and unrestricted categories are only relevant if you have divisions within your CertCentral account. If you are using divisions in your account, decide if a user should have access to all divisions, just some, or just one.
Unrestricted user: Can access all divisions within your account.
Restricted user: Can only access divisions to which you assign them. No access to parent division.
If you do not use divisions within your account, all users are unrestricted.