Disable 2FA (on-premises only)
Disabling two-factor authentication will remove this requirement for all users in your account.
Tip
You can perform this action, if you are an on-premises customer with a system user role that contains the Manage system settings permission. If you are a DigiCert-hosted customer, contact Support to request an exception.
To disable 2FA
In the Managers ( ) menu, select Account.
In the Account menu, go to Accounts.
On the Accounts page, select the Name of the account.
On the Account details page, in the Sign-in settings for all-account-access users section, select the Two-factor authentication pencil (edit icon).
On the Update two-actor authentication page, select Disable two-factor authentication
Select Update two-factor authentication.
All users in your account will receive an email to notify them that they no longer have to provide an OTP to sign in.