Prerequisites
Supported operating systems
Warning
MacOS Ventura, Monterey, and Big Sur were qualified until the March 2024 operating system updates. They may continue to work but are no longer officially qualified by DigiCert.
Operating System | CPU Architecture | Supported Versions |
|---|---|---|
Windows | 64-bit | 10, 11 (Enterprise and Pro editions) |
macOS | Intel 64-bit, Apple Chip ARM64 | Sonoma |
macOS | Apple Chip ARM64 | Sequoia |
Supported hardware tokens
Token | Vendor | Windows | macOS | RSA | ECDSA |
|---|---|---|---|---|---|
eToken 5100 | SafeNet | Yes | Yes | Yes | No |
eToken 5110 | SafeNet | Yes | Yes | Yes | Yes |
YubiKey 5 NFC | Yubico | Yes | Yes | Yes | Yes |
Additional Windows requirement
The DigiCert Software KeyStore requires Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019 and 2022 (x64):
Note
This requirement applies to DigiCert Trust Assistant version 1.1.6 and earlier only.
The Visual C++ Redistributable software package must be installed before installing the Windows version of the DigiCert Trust Assistant application. Check the official Microsoft documentation for details and download links.
Note
If not already installed, DigiCert recommends that your Windows system administrator push the Visual C++ Redistributable package to applicable client workstations in bulk via GPO or a similar software distribution solution.
On-premises DigiCert ONE customers
For on-premises DigiCert ONE customers who want to install certificates from Trust Lifecycle Manager to DigiCert Trust Assistant, you need to reach out to DigiCert representative to have the license enabled for your domain. If not, DigiCert Trust Assistant will fail during the enrollment process.