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Add emergency contacts to your account

By default, CertCentral sends emergency notifications to the organization contact for the primary organization in your account. Typically, this is the person who set up the account.

However, we recommend adding the emergency contacts you want to receive all emergency communications, such as urgent security concerns, required certificate revocations, and changes to industry guidelines.

Add emergency contacts

  1. In your CertCentral account, in the left main menu, go to Settings > Notifications.

  2. On the Notifications page, on the Notification settings tab, under Account and emergency contacts, in the Send all emergency notifications to box, enter the email addresses you want to receive all emergency communications.

    Use commas to separate multiple email addresses, for example,,

  3. Save changes

    Use one of these options to save your changes:

    • Check Verify emergency contacts.

      This check box only appears on your first visit to the page via the main menu: Settings > Notifications. It does not appear if you come to the page via the link in the banner on the dashboard or for subsequent page visits.

    • Click Save settings.

What's next

Going forward, CertCentral will send emergency emails to these email addresses.