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View audit logs

Audit logs in Account Manager provide a detailed record of user actions, to help you monitor activity, troubleshoot issues, and ensure compliance. This guide will show you how to:

  • Access your audit logs.

  • Filter logs to find specific events or user actions.

  • Customize your log view by adding/removing columns or refining data.

  • Use contextual fields, such as descriptions and IP addresses, for deeper insights.

To view audit logs

  1. Sign in to DigiCert ONE.

  2. Navigate to the Manager menu icon (top-right), select Account.

  3. In the left navigation menu, select Reporting > Logging.

  4. On the Audit logs page, use the filters to search the log.

Customize your audit log view

You can simplify the view of your audit logs doing one or more of the following:

Add or remove columns

Above the audit logs table:

  1. Select the Settings icon (top-right).

  2. Select the checkbox next to the columns you want displayed and clear the checkbox to remove the column from your audit log view.

Filter by date

In the Date column, you can:

  • Select the up arrow to sort items in descending order (oldest first) or the down arrow to sort in ascending order (newest first).

  • Select the filter icon, then select a start and end date from the calendar.

Filter by column

Select the filter icon in the following columns:

  • Username: Type the username in the search field and press Enter.

  • Account: Select the account from the dropdown list. This is useful if you have access to multiple accounts.

  • Action: Select an action from the dropdown.

  • Resource type: Select the method used to sign in.

  • Status: Select Success or Failure to track event outcomes.

Useful but non-filterable fields

Some fields cannot be directly filtered but still provide valuable context:

  • Description: Provides detailed reasons for failed actions (for example, incorrect credentials or locked accounts).

  • IP address: Helps identify where users were located when performing actions.

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