Approve (or reject) a certificate revocation request
Warning
Once a certificate is revoked, the process can't be undone. A revoked TLS/SSL certificate used on a public site shows trust warnings preventing users from accessing the site.
After a request to revoke an TLS/SSL certificate is submitted, an administrator must approve the revocation request. Once the request is approved, DigiCert can revoke the issued certificate.
In your CertCentral account, in the left main menu, go to the Certificates > Requests page.
On the Requests page, in the Status dropdown, select Pending. In the Type dropdown, select Revoke. Then click Go to see the certificate request that needs administrator approval.
In the Order # column, click the Order number link for the certificate you want to revoke.
In the Order details pane (right side), click Approve.
Warning
In the Approve Request window, don't click Approve unless you are sure that you want to revoke the certificate. The revocation can't be undone. Any site using this certificate will show trust warnings when users try accessing the site.
In the Approve Request window, in the Approval Comment box, add a comment about the certificate revocation. Then click Approve.
What's next
DigiCert will now revoke the certificate.